Digital Services
Tara currently primarily provides digital services. Digital readings, chat access, reports or other digital products do not require physical shipping.
Where delivery is digital, access is provided through Tara or through the delivery method described at the time of purchase.
Physical Products
Unless a product is specifically displayed for purchase as a physical product, no physical goods are included with a Tara digital-service purchase.
If Tara introduces further physical products for sale, the applicable shipping timeline, charges, delivery conditions and return eligibility will be displayed for those products and this policy will be updated before such sales are offered.
Gemstones
Your gemstone is individually prepared, certified, set and energised by Pandit C.K. Sharma's team. It is normally dispatched within 7–10 working days of order confirmation. You will receive a photograph of your gemstone before it is set and a dispatch update when it is ready.
Because your gemstone is individually selected, set and energised for you, we cannot accept change-of-mind returns once preparation has begun. If your order arrives damaged, you receive the wrong gemstone or setting, or what you receive materially differs from the confirmed specification, contact us within 48 hours of delivery. We will arrange the appropriate replacement or correction at no additional cost.
For questions about delivery, contact pranadapps@gmail.com.