We want customers to understand what they are purchasing before making payment.
Digital Services
Because personalised readings, digital content, chat questions or similar services may begin being generated or made available shortly after purchase, an order generally cannot be cancelled once the purchased service has been successfully delivered or consumed.
However, if:
- payment was successfully charged but the purchased service was not credited or delivered;
- you were charged more than once for the same transaction; or
- a technical failure prevented Tara from providing the purchased service,
please contact pranadapps@gmail.com with the relevant transaction details.
We will review genuine service and payment issues individually.
Where a refund is approved, it will ordinarily be returned through the original payment method. Processing time after approval may depend on the payment provider or financial institution.
Nothing in this policy limits any rights available to a customer under applicable law.