Tara respects your privacy and handles personal information only as reasonably necessary to provide and improve our services.
Information We Collect
Depending on how you use Tara, we may collect information including your name, contact information, birth date, birth time, birth place, preferences, account information, interactions with Tara, purchase information and technical or usage information.
Astrological charts, readings and related information may be generated using the birth information you provide.
How We Use Information
We may use information to:
- provide personalised readings and features;
- maintain your account and saved information;
- process purchases and payments;
- provide customer support;
- improve Tara’s products and user experience;
- prevent fraud, abuse or security incidents; and
- comply with applicable legal requirements.
Payments
Payments may be processed through third-party payment service providers such as Razorpay. Tara does not intend to store your complete card, UPI or other payment-instrument credentials on its own systems.
Analytics
We may collect limited product-usage information to understand how Tara is used and improve the service. We aim to avoid sending sensitive birth information or the contents of private conversations to third-party analytics services.
Data Sharing
We may share information with service providers where reasonably necessary to operate Tara, process payments, host our services, provide communications, maintain security or comply with law.
We do not sell your personal information.
Data Security and Retention
We use reasonable technical and organisational measures designed to protect personal information. Information may be retained for as long as reasonably necessary to provide our services, meet legitimate operational requirements and comply with applicable law.
Deleting Your Account
You can permanently delete your Tara account from inside Tara at any time — in the app under Me → Delete my account, or on the website under Profile → Delete my account. Full details are on our account deletion page.
Deletion removes your birth details, your charts and readings, your conversations with Tara, your remedy recommendations, your contact details, your notification tokens and all active sessions. It takes effect immediately and cannot be reversed.
Where you have made a purchase, records of that transaction — the amount, date, payment reference and related order — are retained as required by applicable tax, accounting and payment regulations, and to handle refunds, chargebacks and disputes. Personal identifiers are removed from those retained records. Where an order you have paid for is still being fulfilled, we retain only the information necessary to complete it.
Your Requests
For privacy questions or requests relating to your personal information, contact pranadapps@gmail.com.